The information we collect
In general, you can browse our web site without telling us who you are or revealing any personal information about yourself. There are a several places where we give you the opportunity to provide us with your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our web site, such as ordering a product, entering a contest, filling out a survey or sending us feedback, we may ask you to provide certain information about yourself. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depends on how you use our web site. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip/post code), email address, telephone and facsimile numbers. When ordering products on our web site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
We want you to have continuing trust in Third Stone and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.
In order to most efficiently serve you, all transactions that take place on our site are done via a secure server link (ssl) utilizing the latest encryption. We do not hold details of your credit/debit cards on our database to ensure your maximum security.
Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
By using this web site you are agreeing to the terms of the Third Stone privacy notice.
We reserve the right to modify our privacy notice as business needs require. We will post such changes on our web site.
Terms & Conditions
We will always attempt to be as accurate as possible, however we are unable to warrant that product prices or descriptions or other content of the website is accurate, complete, reliable, current or error free.
- Please note that colours may vary slightly from those displayed by your monitor.
- It is a condition of sale that product is not resold for commercial use.
- We are unable to redirect or stop orders once an order has been placed.
The website offers product for sale that we expect to be in stock and available for dispatch from our distribution center. in the event that a specific style is currently sold out, sold out will be displayed instead of the add to cart feature and if a specific size or colour is not listed, it is out of stock and not available for purchase.
In the unfortunate circumstance where a product you wish to order becomes unavailable, we will advise you so you can consider an alternative product. Please note that products in your shopping basket are not reserved and may be purchased by other customers. unfortunately we are unable to accept back orders, rain checks or lay-buys on website orders.
Prices of product, services and other charges displayed on website are current at the time of display. These prices are subject to variation. We accept payment from PayPal accounts, by Visa or Mastercard (via PayPal), or such other methods we may accept in the future. Payment is debited from your card at the time of your order. all prices are shown in aud dollars. All transactions will occur in aud dollars.
GST / taxes / fees
A charge accounting for sales tax is included in the retail price shown. You may incur additional currency conversions fees or other fees from your bank. Please check with your bank before ordering.
All orders are subject to acceptance by Third Stone and availability. After you place an order, you will receive either an order confirmation or an order cancellation email:
- Order confirmation: this email confirms that we have received your order and that your payment has been received. This email will include an individual order number.
- Order cancellation: this email will notify you that product you have sought to purchase is unavailable. We expect this to only occur rarely as we update the stock levels on the website on a regular basis. In the event that this does occur, our customer service team will give you the option of a refund (for the unavailable product) or choosing another product from the website.
An order confirmation is not an acceptance of your order, just a confirmation that we have received it and that payment has been approved. Our customer service team will send you a further email confirming shipment of your order. We retain ownership of the title to the product that is the subject of your order until the later to occur of receipt of payment, or delivery of the product to your specified address.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that the product ordered is out of stock or does not satisfy our quality control standards and is withdrawn. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
We reserve the right not to provide product or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other terms and conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights. If your order is cancelled, you will receive an email from us. It will explain the reasons for the cancellation. You will not be billed for any order we cancel. Once an order is cancelled, it cannot be reprocessed and must be submitted again via the website. Where you have provided a contact phone number with your order, we may try to contact you by phone to discuss your options.
Once an order has been submitted by you it cannot be cancelled, unless the order has not been dispatched from our distribution centre. If you need to cancel or change an order, please contact our customer service team immediately and provide them with your order number and the details of your requested instructions. We will use reasonable endeavors to accommodate your request however cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to returns and exchanges (see below). Where you cancel an order and we provide you with a refund, we will reduce your refund by aud$10 to cover our administrative costs.
Third Stone is a registered trademark. I all rights in the product names, company names, trade names, graphics, images, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all Third Stone products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to Third Stone or their respective owners and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the website confers on you any license or right under any patent or trademark of Third Stone, its affiliates or any third party.
All copyright rights in the text, images, photographs, graphics, user interface, music and other content provided on the website, and the selection, coordination, and arrangement of such content, are owned by Third Stone and its affiliates to the full extent provided under the international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the website for any purposes. Nothing stated or implied on the website confers on you any license or right under any copyright of Third Stone and its affiliates.
The website and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the website, or use the contents of the website in litigation, or for any commercial or promotional purposes, without the express written consent of Third Stone and its affiliates or its lawful successors and assigns. for usage permission, please contact us via email at info@thirdstone. com
License and website access
Third Stone grants you a limited, revocable and nonexclusive license to access and make personal use of the website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Third Stone. This license does not include any resale or commercial use of the website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.
Neither the website nor any portion of the website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Third Stone. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Third Stone and its affiliates without express written consent of Third Stone. You may not use meta tags or any other hidden text using Third Stone’s name or trademarks without the express written consent of Third Stone. Any unauthorized use will immediately terminate the permission or license granted by Third Stone. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the website so long as the link does not portray Third Stone or its products or services in a false, misleading, derogatory, or otherwise offensive manner as determined by Third Stone in its sole discretion.
You may not use any Third Stone logo or other proprietary graphic or trademark as part of the link without express written permission of Third Stone. You may not make any other part of the website, other than the home page of the website, available as part of another service by “deep linking,” or otherwise, without prior written permission from Third Stone.
Third party and co-branded websites
The website may contain hyperlinks (“links”) to websites operated by persons or entities other than Third Stone (“third-party websites”) or to co-branded websites operated by a third party, including affiliates (“co-branded websites”). We provide such links for your reference and convenience only. A link from Third Stone to a third-party website does not imply or mean that we endorse the content on that third party or co-branded website or the operator or operations of that website. You are solely responsible for determining the extent to which you use any content at any third party or co-branded websites to which you might link from the website.
Third Stone is not responsible or liable for any loss or damages incurred as a result of any dealings with any third-party web site or co-branded web site, any merchant or operator of a third-party web site or co-branded web site, or any other person with whom you engage in any transaction.
You agree to comply with all applicable laws in connection with your use of the website, and such further limitations as may be set forth in any written or on-screen notice from Third Stone. As a condition of your use of the website, you warrant that you will not use the website for any purpose that is unlawful or prohibited by this agreement. All information that you provide in connection with a purchase or transaction or other interaction with the website or any co-branded website will be accurate, complete, and current. You will pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other interaction with Third Stone or any co-branded website at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other interactions. By using the website, you agree not to violate or attempt to violate the security of the website, including, by way of illustration but not limitation, actions such as accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the website; sending unsolicited email, including promotions and/or advertising of products or services; and forging any tcp/ip packet header or any part of the header information in any email or posting.
Third Stone attempts to be accurate in describing its products. We do not warrant that product descriptions or other content of the website are complete, reliable, current, or error-free, the prices displayed on the website are quoted in aud dollars.
Disclaimer of warranties and limitations on liability
The website is provided by Third Stone on an “as is” and “as available” basis. To the maximum extent permitted by law, Third Stone makes no representations and warranties of any kind, express or implied, as to the operation of the website or the information, content, third-party content, materials, products, services or linked services provided on or through the website, including without limitation, that the information provided through the website will be free from error, omission, interruption, defect, or delay in operation, or from technical inaccuracies or typographical errors; that the website will be available at any particular time or location; that defects or errors in the service will be corrected; or that the content on the website is free of viruses or other harmful components. Any information on the website is subject to change without notice, and we disclaim all responsibility for these changes. You expressly agree that your use of the website is at your sole risk.
To the maximum extent permitted by law, Third Stone disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
In no event will Third Stone, or any party involved in creating, producing, or delivering the website, be liable for any damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidential, exemplary, punitive, special and consequential damages or any damages of any type or nature arising out of your access, use, misuse, or inability to use the website or any linked sites or services; in the event a third party intercepts or decrypts any transmission of information that you provide to Third Stone through the website; or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure, whether in an action under contract, negligence, tort, strict liability, or any other theory, even if we have been previously advised of the possibility of such damages. Certain states or jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above diclaimers, exclusions, or limitations may not apply, and you may have additional rights.
You agree to defend, indemnify, and hold harmless Third Stone and its affiliates, successors and assigns, and its and their respective directors, officers, employees, agents, co-branders or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable attorney’s fees and other legal expenses, and judgments of any kind of nature, incurred by Third Stone arising out of or relating to your use of the website, your violation of this agreement, or your violation of any rights of another.
Miscellaneous legal provisions
We may discontinue the website at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the website at any time for any reason, without notice. We may discontinue or restrict your use of the website at any time for any reason, without notice. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Third Stone as a result of this agreement or your use of the website. Nothing contained in this agreement is in derogation of Third Stone’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the website or information provided to or gathered by Third Stone with respect to such use. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
The failure of Third Stone to enforce any provisions of this agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this agreement or to act with respect to similar breaches.
If any provision in this agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision. subject to any additional terms published on this website, this agreement is the entire and final agreement regarding the website and its content, and supersedes any prior or contemporaneous communications between Third Stone and you regarding the website and its contents.
All rights not expressly granted herein are hereby reserved to Third Stone.
- Promotions, discounts and promotional codes are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated.
- Promotions cannot be combined with other promotions.
- Promotions do not apply to, shipping, taxes or duties or similar services.
- Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.
- For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item.
- If merchandise was purchased with a promotion and subsequently returned, you will be issued a credit or refund at the promotional price and, if the promotion has expired, it cannot then be applied to a replacement or future order.
- If you return a gift that was purchased with a promotion and the promotion has expired, you cannot apply the expired promotion to a replacement or future order.
- Promotional items are available only while supplies last; there is no rain checks on sold out stock
- Third Stone has the ability, at its sole discretion, extend or terminate a promotion at any time.
- Third Stone has no obligation to advise an entrant of an incomplete or incorrect entry and will not be accountable for the return of any item ordered incorrectly.